Order processing time and shipment

The order processing time is counted from the date of the reception of the payment until the shipment of the product. Standard order processing time is maximum 14 working days.

The shipping cost is calculated for each product separately. If you buy more than one item, the shipping cost for the second and each following product is reduced.

The shipping cost of our products depends above all on the delivery address. Here are some standard shipping costs of our parcels to different countries:
If your destination country is not on the list, please contact us before placing your order so that we can calculate the exact shipping cost.

ATTENTION! The particular shipping costs can be higher than the standard ones if the destination address is marked by the courier as a remote area (e.g. little islands, areas hardly accessible by car etc.).
If you have any doubts – please feel free to contact us. Give us your exact delivery address so that we can inform you on the shipping cost to your address.

All the additional fees related to delivery in special areas (e.g. duties or taxes) are charged to the recipient of the goods.

As soon as your product is sent, we are going to confirm it to you in an automatic e-mail. We are also going to give you the exact tracking number, so that you’ll be able to check the status of your delivery anytime you want, directly on the carrier’s website.
In case of delays or other problems with the delivery, please contact your courier directly – you can ask them to change the delivery address or schedule an exact delivery date.